Premium iPhone Case Wallet Flip Cover Card Holder Magnetic Clasp Kickstand Faux Leather Shockproof Anti Scratch Slim Full Coverage Protective Design
Tax included. Shipping options available at checkout
Shipping Policy
Shipping Policy
Last Updated: 01 June 2026
We currently ship within the United States. All shipping costs and delivery estimates are displayed at checkout before payment is completed. Orders are fulfilled through our U.S. fulfillment partners and shipped via national carriers.
Shipping Options & Costs
Within the United States:
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Free Standard Shipping — $0.00 USD on all orders
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Insured Shipping + Priority Processing — $4.95 USD
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Priority Express Shipping — $9.95 USD
Orders selecting “Insured Shipping + Priority Processing” or “Priority Express Shipping” are prioritized within our internal processing workflow and include shipping protection coverage.
Order Processing
Order Cut-off Time: 12:00 PM Eastern Time
Processing Time: 0–2 business days
Orders are processed Monday to Friday, excluding public holidays.
Orders placed after the cut-off time will be processed the next business day.
Delivery Timeframes
Free Standard Shipping
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Processing Time: 0–2 business days
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Transit Time: 7–9 business days
- Total Delivery Time: 7–11 business days
Insured Shipping + Priority Processing
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Processing Time: 0–2 business days
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Transit Time: 6–8 business days
- Total Delivery Time: 6–10 business days
Priority Express Shipping
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Processing Time: 0–2 business days
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Transit Time: 5–7 business days
- Total Delivery Time: 5–9 business days
Delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather conditions, public holidays, high order volume, incorrect delivery information, or other circumstances beyond our reasonable control.
Shipping Restrictions
We currently ship within the United States only.
We do not ship to PO Boxes, APO/FPO/DPO addresses, or restricted areas.
Lost or Damaged Packages
If your package arrives damaged or does not arrive within the expected delivery timeframe, please contact us:
Email: support@caseroyelle.com
We will assist in reviewing the issue with the carrier or fulfillment partner and work toward a reasonable resolution.
Failed Delivery or Incorrect Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If a package is returned due to an incorrect, incomplete, or undeliverable address provided at checkout, we will contact you to arrange reshipment where possible. Additional shipping fees may apply.
Contact Information
Store Name: CaseRoyelle
Company Name: FUTUREWAVE SOLUTIONS LIMITED
Company Number: 77242548
Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 999077, Hong Kong
Email: support@caseroyelle.com
Phone Number: +1 917 967 1885
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.
Return and Refund Policy
Return and Refund Policy
Last Updated: 01 June 2026
At CaseRoyelle, we offer a 90-day return window. This means you may request a return within 90 days from the date your order was delivered to the shipping address provided at checkout.
Eligibility for Returns
We accept returns for both defective and non-defective items, provided the return meets the conditions listed below.
To be eligible for a return:
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The item must be unused and in its original condition.
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The item must be returned in its original packaging.
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Proof of purchase is required.
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Items sent back without first requesting a return authorization will not be accepted.
How to Start a Return
To request a return, please contact us at:
Email: support@caseroyelle.com
Please include your order number and the reason for your return request.
If your return request is approved, we will provide detailed return instructions and confirm the correct return address. Returns must be requested within 90 days of delivery.
Return Shipping Costs
Customers are responsible for return shipping costs for standard returns.
If the item received is defective, damaged, or incorrect, we will cover the return shipping cost after review and approval.
Damaged or Incorrect Items
Please inspect your order upon delivery.
If your item is damaged, defective, or incorrect, please contact us within 48 hours of delivery so we can review the issue and assist you with the next steps.
Non-Returnable Items
The following items are non-returnable:
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Gift cards
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Final sale items, if clearly marked as final sale at the time of purchase
Refund Timeline
Once we receive and inspect your return, we will notify you of the approval status.
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Returns are typically inspected within 5–7 business days after receipt.
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If approved, your refund will be processed to the original payment method within 10 business days.
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Banks and payment providers may require additional time to post the refund.
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If more than 15 business days have passed since your refund was approved, please contact us.
Exchanges
We accept exchanges for eligible items within 90 days of delivery.
To request an exchange, please contact us at support@caseroyelle.com with your order number and exchange request.
If approved, we will provide instructions for returning the original item and arranging the replacement item. Exchange availability may depend on product availability.
Return Address
Approved returns must be sent to our designated returns facility:
U.S. Returns Address: 500 7th Ave floor 8, New York, NY 10018, United States
This address is used for U.S. fulfillment and approved returns. The correct return address and return instructions will be confirmed during the return authorization process.
Please do not send items back before your return request has been approved.
Contact Information
Store Name: CaseRoyelle
Company Name: FUTUREWAVE SOLUTIONS LIMITED
Company Number: 77242548
Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 999077, Hong Kong
Email: support@caseroyelle.com
Phone Number: +1 917 967 1885
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.
Contact Us
Contact Us
CaseRoyelle is operated by FUTUREWAVE SOLUTIONS LIMITED, a company registered in Hong Kong. We primarily serve customers located in the United States.
We are committed to providing clear and consistent customer support for questions related to orders, products, shipping, returns, payments, or general inquiries.
Contact Information
Store Name: CaseRoyelle
Company Name: FUTUREWAVE SOLUTIONS LIMITED
Company Number: 77242548
Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 999077, Hong Kong
Email: support@caseroyelle.com
Phone Number: +1 917 967 1885
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.
Quick Links
Customer Support
If you have any questions, please contact us using the details above or submit your request through our contact form.
Our support team reviews each request and responds during business hours.
About Us
About Us
At CaseRoyelle, we focus on phone cases and accessories designed for modern everyday use. Our goal is to provide protective case designs that combine a clean visual style, practical functionality, and clear compatibility information.
Smartphones are part of daily life for communication, work, travel, organization, and entertainment. Because they are used so often, the cases and accessories designed to protect them should feel reliable, easy to use, and visually refined without unnecessary complexity.
CaseRoyelle provides phone cases and accessories selected for everyday protection, sleek presentation, and compatibility with modern devices. Our collection is built around designs that support daily use while maintaining a polished and minimal look.
Our goal is to create a straightforward shopping experience where product information is clear, policies are transparent, and customer support is easy to access.
CaseRoyelle currently serves customers located in the United States through fulfillment partners and a structured support system.
CaseRoyelle is operated by FUTUREWAVE SOLUTIONS LIMITED, a company registered in Hong Kong.
Our Background
The idea behind CaseRoyelle developed from a simple observation: phone cases and accessories are often presented with unclear descriptions, inconsistent compatibility details, and overly promotional claims.
Many customers want a case or accessories that looks good, fits correctly, and supports daily protection, but product pages are not always clear about design, compatibility, materials, or what to expect after purchase.
CaseRoyelle was created to offer a more refined and structured approach to the phone case and accessories category. Our focus is on clear product presentation, consistent formatting, practical case and accessories designs, and a reliable shopping experience from browsing to delivery.
From the beginning, the objective has been to maintain a store where customers can easily explore phone case and accessories styles, understand compatibility, and access support when needed.
Our Mission
CaseRoyelle’s mission is to provide phone cases and accessories designed for everyday protection, modern style, and clear product understanding.
We aim to offer case and accessories designs that support daily use while maintaining a refined appearance. Our product selection focuses on practical features, clean finishes, and compatibility information that helps customers choose with confidence.
Every part of the store, from product selection to customer support, is organized to provide a clear and predictable experience.
Our Vision
CaseRoyelle’s vision is to build a trusted online destination for modern phone cases and accessories, recognized for refined design, clear product presentation, and a consistent customer experience.
We aim to create a store where customers can easily find compatible phone cases, understand the design and protection features, and know what to expect before and after placing an order.
Growth is approached through consistency, careful product presentation, and continuous improvement across the shopping experience.
Our Values
The principles that guide CaseRoyelle are based on clarity, consistency, and practical design.
Clarity
Product information, compatibility details, shipping information, and policies are presented in a clear and understandable way.
Consistency
Our store structure, product listings, support process, and customer communication are designed to follow a reliable and predictable format.
Everyday Functionality
Our phone cases are selected to support daily use, including regular handling, commuting, work routines, and everyday device protection.
Refined Design
We focus on clean, modern case styles that complement the device without adding unnecessary visual complexity.
Transparency
Our policies and communication are designed to provide clear expectations before purchase, during fulfillment, and after delivery.
A Message from the CEO
When CaseRoyelle was developed, the objective was to create a phone case store that feels clear, refined, and easy to navigate.
The focus has been on reducing unnecessary complexity in product presentation and customer experience. Each part of the store is structured to provide clear product information, consistent formatting, and a predictable process from browsing to delivery.
Modern phones are used every day for communication, work, travel, and personal organization. The cases designed for them should be practical, protective, and visually refined.
CaseRoyelle continues to operate with this approach in mind, focusing on clear compatibility details, structured product pages, transparent policies, and accessible customer support.
We appreciate every customer who chooses CaseRoyelle.
— CEO, CaseRoyelle
Our Commitment
As CaseRoyelle continues to operate and improve, the focus remains on maintaining consistency across all areas of the store.
This includes:
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Providing clear and accurate product information
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Maintaining transparent policies
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Offering accessible customer support
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Presenting phone case compatibility clearly
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Supporting a consistent experience from product page to checkout and post-purchase communication
The objective is to provide a structured shopping experience where customers can understand what they are purchasing and what to expect throughout the process.
Contact Information
Store Name: CaseRoyelle
Company Name: FUTUREWAVE SOLUTIONS LIMITED
Company Number: 77242548
Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 999077, Hong Kong
Email: support@caseroyelle.com
Phone Number: +1 917 967 1885
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.
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Modern Protection, Refined for Everyday Life
CaseRoyelle is built for people who want their phone case to feel as considered as the device it protects. Our collection focuses on clean design, practical protection, and a refined everyday look.
Each case and accessory is selected to support daily use without unnecessary bulk, combining sleek finishes, precise fit, and a modern aesthetic made for work, travel, and everything in between.
Questions? We’re Here to Help
Questions about products, shipping, returns, or your order? Our team is available to provide straightforward assistance during business hours.
Email: support@caseroyelle.com
Phone Number: +1 917 967 1885
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.
Store Name: CaseRoyelle
Company Name: FUTUREWAVE SOLUTIONS LIMITED
Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 999077, Hong Kong
Frequently Asked Questions
Clear answers to common questions about orders, delivery, and support.
Orders are prepared for shipment within 0–2 business days.
With Free Standard Shipping, delivery across the United States typically arrives within 7–11 business days. Additional shipping options may be available during checkout.
For further information, please refer to our Shipping Policy.
Eligible items may be returned within 90 days of delivery. Products must be unused and sent back in their original condition and packaging.
Full details are available in our Return and Refund Policy.
Our support team is available to assist with order-related questions, delivery updates, returns, product details, and general inquiries.
You can contact us via:
- Email: support@caseroyelle.com
- Phone Number: +1 917 967 1885
- Contact Form: Click Here
Once your order has been dispatched, a tracking number will be sent to your email.
This allows you to monitor your shipment’s progress, or you can use our Track Your Order page for updates.
We accept the following payment options:
- Visa
- Mastercard
- PayPal
- Apple Pay
- Google Pay
All transactions are processed securely in USD through an encrypted checkout system.
For more information, please see our Payment Policy.
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